Privacy Policy
Effective Date: 17 July 2025
Materia Scientia LLC (“we,” “our,” “us”) is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
Information We Collect
We may collect the following information:
- Personal Information: Name, email, phone number, job title, company details, and other information provided via forms or correspondence.
- Business Information: Details related to your procurement needs, product interests, and service inquiries.
- Technical Information: IP addresses, browser types, and cookies to improve website functionality and security. We only collect personal information necessary for our functions and services, and, where reasonable, directly from you.
How We Use Your Information
We use personal information to:
- Provide products, services, and support.
Process inquiries, quotations, and transactions. - Improve our website, customer experience, and service delivery.
- Send relevant updates, newsletters, or promotional material (where consent is given).
- Comply with legal and regulatory obligations in Australia and internationally.
Disclosure of Personal Information
We will not sell your personal information. It may be disclosed to:
- Service Providers assisting with IT, logistics, finance, and website management.
- Regulatory Authorities when required under Australian law.
- Business Partners or affiliates where disclosure is necessary for service delivery.
- In Case of Business Transfer (e.g., sale, merger, or restructure). Where we disclose information overseas (for example, to suppliers or logistics partners), we will take reasonable steps to ensure those parties comply with Australian privacy standards.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance user experience, measure traffic, and deliver relevant content. You may disable cookies in your browser settings, but some website features may not function properly.
Data Security
We take reasonable physical, technical, and administrative steps to protect personal information from misuse, interference, loss, and unauthorised access. However, no system is completely secure, and we cannot guarantee absolute protection.
Access and Correction Under the APPs, you have the right to:
- Access the personal information we hold about you.
- Request corrections if the information is inaccurate, incomplete, or outdated.
- Requests should be made in writing to the contact details below.
Your Privacy Rights You may:
- Opt out of marketing communications at any time.
- Request the deletion of personal information, subject to legal and contractual
obligations. - Raise concerns or complaints about our handling of your personal data. If you believe we have breached the APPs, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or technical changes. The updated version will be published on our website with a new effective date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us: